30-Day Returns
Return unworn sunglasses within 30 days of delivery
Free Returns
We provide free return shipping labels for all eligible returns
Easy Process
Simple online return process with tracking
Submit Return Request
Fill out the return form with your order details and reason for return.
Receive Return Label
We'll email you a prepaid return shipping label within 24 hours.
Pack & Ship
Pack your parcel in original packaging and attach the return label.
Get Refund
Once we receive your return, we'll process your refund within 3-5 business days.
Items must be in original condition
All original packaging, tags, and accessories must be included
Returns must be initiated within 30 days of delivery
Custom or prescription product cannot be returned
Items damaged due to misuse are not eligible for return
Original receipt or order confirmation required
Fill out the form below to initiate your return request
How long do I have to return items?
You have 14 days from the delivery date to initiate a return for unused items in their original condition and packaging.
Do I have to pay for return shipping?
Yes, customers are responsible for return shipping costs unless the item arrived damaged or defective.
When will I receive my refund?
Refunds are processed within 5-7 business days after we receive and inspect your returned item.
Can I exchange an item for another?
Since items may be available in limited quantity, exchanges are not always possible. You can return your item and place a new order if available.
What if my item arrived damaged?
Please contact us within 48 hours with photos of the damage. We’ll arrange a replacement if stock is available, or issue a full refund.